Interflora Reviews

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Poor customer service

My son in US ordered a flower arrangement for my birthday, in Madrid. It was delivered on time but with wrong set of flowers, funeral-type, to my surprise. Had several phone calls with local shop so far theyre shifting blame to others without acting on a solution. Poor poor service indeed. Never had problems with orders before.
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ID
#3071111 Review #3071111 is a subjective opinion of poster.
Location
Madrid, Madrid

No delivery

Ordered flowers for my mother to arrive on her birthday and they never arrived she waited in all day but nothing yet payment was taken from my bank????

User's recommendation: Normally good but not on this occasion.

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#3047546 Review #3047546 is a subjective opinion of poster.
Location
Fulham, England

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New Reviewer

No delivery

I ordered and paid for a bouquet of flowers for my mother for her birthday but they never arrived yet payment was taken from my bank!!!!
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ID
#3047471 Review #3047471 is a subjective opinion of poster.
Location
Stevenage, England
Preferred solution
Deliver product or service ordered

Misplaced order

No response from them utterly useless a complete waste of time and money I would never recommend them to anyone
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ID
#3015361 Review #3015361 is a subjective opinion of poster.
Location
Birmingham, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Flowers for my Mother

Dear Interflora I`ve been trying to order flowers for my mother and the on line system is preventing me from doing so: Her name is Mrs Janet Johnston Phone 0121 516**** Address: Room 49 Gracewell Nursing Home 134 Jockey Road Sutton Coldfield West Midlands England B73 5PP I`de like them to be delivered on 30 October 2021 in the morning or the afternoon. A 30 pound bouquet without a vase but with a card saying To Mother Love from Andrew xx Occasion Thinking of you. Any assistance or direction in helping me place an order would be very much appreciated. Kind regards Andrew Johnston

User's recommendation: Its worth a try.

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ID
#3011621 Review #3011621 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

You have not delivered

Did not deliver on my wifes birthday tracker said out for delivery.. nothing. Customer service line only works for limited hours. A bit of a shambles.

User's recommendation: Be very cautious.

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ID
#2953755 Review #2953755 is a subjective opinion of poster.
Pros
  • Historically reliable
Preferred solution
Deliver product or service ordered
New Reviewer

Im angry

I ordered flowers for my mother in law and nthing happened... And now o cant speak to anyone... Not great is itforget about it
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ID
#2878658 Review #2878658 is a subjective opinion of poster.
Location
Tonbridge, England
New Reviewer

My hamper has been delivered and the shocker basket is very badly damaged

Interflora - My hamper has been delivered and the shocker basket is very badly damaged
Interflora - My hamper has been delivered and the shocker basket is very badly damaged
Interflora - My hamper has been delivered and the shocker basket is very badly damaged
Interflora - My hamper has been delivered and the shocker basket is very badly damaged
Interflora - My hamper has been delivered and the shocker basket is very badly damaged
Interflora - My hamper has been delivered and the shocker basket is very badly damaged
My son ordered from you a hamper and flowers for my birthday he lives in the USAUnfortunately the flowers and hamper didnt arrive on my birthdayalthough the hamper is lovely, the basket is very badly damaged He has emailed yourselves but has not had a reply from you.. I cannot understand how such a so called reputable company could even send out this basket they could clearly see the damage..it was an expensive hamper and I feel you have let him and myself down.. he uses interflora all the time.. but after this neither himself or myself will use you again
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ID
#2851618 Review #2851618 is a subjective opinion of poster.
Location
Glasgow, Scotland
Preferred solution
Full refund

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